Client Relations Associate - Entry Level

GEM

Norfolk, Virginia

JOB DETAILS
SKILLS
Brand Marketing (Branding), Campaigns, Coaching, Communication Skills, Consumer Branding, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Customer/Client Research, Detail Oriented, Engagement Marketing, Field Marketing, Interpersonal Skills, Leadership, Marketing, Marketing Campaign, Mentoring, Nonprofit, Presentation/Verbal Skills, Promotional Programs, Restaurant, Retail, Sales, Sales Communications, Sales Promotions, Service Delivery, Team Player
LOCATION
Norfolk, Virginia
POSTED
2 days ago

We are seeking a motivated and professional Entry-Level Client Relations Associate to represent client brands through in-person marketing campaigns. Our team creates customized marketing initiatives for leading nonprofit organizations and growing brands, helping increase awareness, customer engagement, and community impact.

As a Client Relations Associate, you will serve as a key point of contact between clients and customers by delivering exceptional service, building relationships, and creating memorable brand experiences. This role provides hands-on experience in client relations, field marketing, customer engagement, sales, and brand promotion.

Key Responsibilities

  • Provide exceptional face-to-face customer service and educate customers on client products and services.
  • Represent client brands at marketing campaigns, community events, and promotional initiatives.
  • Create positive customer experiences that increase brand awareness and customer loyalty.
  • Support field marketing campaigns designed to drive customer engagement and client growth.
  • Build and maintain strong relationships with customers, clients, and internal teams.
  • Assist with the execution of marketing initiatives while supporting campaign goals.
  • Communicate customer feedback and insights to improve client strategies.
  • Work alongside management and marketing teams to support successful campaign execution.

What We Offer

  • Unlimited career advancement opportunities.
  • Comprehensive training and professional development.
  • One-on-one coaching and mentorship from experienced team members.
  • Opportunity to represent respected brands and nonprofit organizations.
  • Hands-on experience in client relations, marketing, sales, and customer engagement.
  • Collaborative and growth-focused work environment.

Qualifications

  • Customer service, retail, hospitality, restaurant, sales, field marketing, or promotional experience is preferred but not required.
  • Strong interest in marketing, sales, communications, and client relations.
  • Excellent verbal communication and interpersonal skills.
  • Confident presentation skills with the ability to connect with different audiences.
  • Self-motivated with a positive, results-oriented mindset.
  • Strong relationship-building skills and attention to detail.
  • Ability to work effectively in a team environment.

Career Growth Opportunity

This entry-level opportunity is designed for individuals looking to develop a career in client relations, marketing, sales, communications, and leadership. Successful team members will have opportunities to take on additional responsibilities and advance within the organization.

About the Company

G

GEM