Client Relations Associate

Are you a self-motivated, detail-oriented individual with a knack for keeping things organized and running smoothly? Do you thrive in a fast-paced environment, enjoy working independently, and have a passion for connecting with people? We are looking for a Sr. Client Relations Associate to join our dynamic team.

In this role, you will provide essential administrative support to our Client Relations Team, manage Salesforce data, coordinate bid processes, and help ensure that our clients receive exceptional service throughout the entire project lifecycle. If you're an enthusiastic, organized, and proactive individual who can take initiative and keep things moving, we want to hear from you!

Key Responsibilities:

• Salesforce Management & Data Entry: Ensure Salesforce is updated with the latest information, including new Accounts, Contacts, Leads, and Opportunities. Maintain accurate, complete, and up-to-date data.
• Opportunity Coordination: Work closely with Estimating teams to manage new opportunities and ensure timely progress through each stage. Follow up with clients and internal teams to gather necessary information and documentation.
• Bid Process Support: Manage bid document downloads, folder organization, and ensure bids are submitted on time, in the correct format. Coordinate bid reviews, Scope Reviews, and Page Turn meetings with Estimating and Client Relations teams.
• Client Engagement: Support Client Relations by reaching out to clients at key touchpoints, assisting with lower-level interactions, and helping organize client meetings and events.
• Event Coordination: Assist in coordinating and attending General Contractor (GC) meetings, Lunch and Learns, and other client-related events. Enjoy meeting new people and representing the company at various engagements.
• Team Calendar Management: Own and maintain the Client Relations Team calendar, keeping track of key meetings, deadlines, deliverables, and follow-up tasks.
• Cross-Department Collaboration: Interface regularly with other internal teams to ensure smooth communication and efficient project execution.

What We're Looking For:

• Independence: You can work autonomously, take initiative, and stay organized while managing multiple tasks.
• Communication Skills: You enjoy connecting with people and are comfortable engaging with clients and colleagues, both in person and virtually.
• Attention to Detail: You are meticulous about ensuring that all information in Salesforce is accurate and complete, and you can keep processes moving smoothly.
• Organizational Skills: You can manage complex calendars, track multiple moving pieces, and keep the Client Relations Team on task.
• Event Enthusiast: You are excited about attending events, connecting with clients and partners, and supporting outreach initiatives.
• Team Player: While you can work independently, you are also a collaborative team member who communicates well with others and ensures everyone stays on track.

Preferred Qualifications:

• Experience with Salesforce or similar CRM systems is a plus.
• Familiarity with the bid process, including RFIs, RFQs, and bid bond processing, is a plus.
• Previous experience in client relations, sales support, or event coordination is a plus.
• Strong time management skills and ability to juggle multiple tasks effectively.

If you are an organized, proactive individual who enjoys working independently, coordinating events, and helping a team stay on track, we encourage you to apply! Join us and be a key player in driving our client relationships and business success.

In office position

Hours 7:00 am to 4:00 pm - Monday through Friday

Our full-time employee benefits offered are: Medical, dental, vision, life, long term disability insurances, vacation, sick and holiday paid time off. 401k 4% match.

$75,000-$90,000 depending on experience and skill set

About Pierre Landscape

For over 40 years, Pierre Landscape has built award-winning landscapes across Southern California. Our success is driven by strong relationships, quality craftsmanship, and the growth of our people. Join a team that values initiative, collaboration, and excellence — and take your career to the next level.

Fair Chance & EEO Notice

Pierre Landscape is a Fair Chance employer. Qualified applicants with arrest or conviction records will be considered in compliance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This role requires a criminal background check due to job duties involving:

• Access to private and public work locations, including sensitive areas
• Operation of vehicles, machinery, tools, or hazardous materials
• Responsibility for client property, equipment, or secured work areas

All applicants will receive an individualized assessment of their conviction history before any employment decision is made.

Pierre Landscape provides equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, or any protected status under applicable laws.