Are you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast-paced world of landscaping, where every project is a canvas waiting to be transformed? If you're a dynamic individual who excels in relationship-building, desires clear communication, and revels in public recognition, Greenscape invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity.
Qualifications:
High level of confidence and comfort ability with mobile technology and computers is a MUST
Must be thoroughly familiar with designing all aspects of landscape construction to include: site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.
Plant identification and care; including disease, pruning, and insect ID experience
Customer Service Experience required; understand how to create a great experience with the client
Able to conduct a thorough site analysis
Proficient in or able to learn customer relationship management software, and our estimating software
Able to analyze drainage and grading requirements
Excellent communication skills
Self- motivate and Goal Oriented
Punctual and detail-oriented.
A problem solver with quick ability for flexibility
A class “C” drivers license with 3+ years of safe driving experience
Responsibilities:
Maintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.
Assist in the development and implementation of the company's sales protocol
Tracks upcoming jobs to bid with existing clients
Closes sale and coordinates job specifics with production
Interfaces with client and ensures that all of client’s concerns are addressed in a timely and professional manner
Continuedly informs and updates client as to job progress or lack thereof
Interfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budget
Ensures that vendor invoice pricing is accurate and as bid
Assist in the development, implementation, and achievements of the company's annual budget
Assists in the development and implementation of the company's new business development plan
Conduct monthly walk-throughs, identifies and documents any/ all discrepancies
Ensure all company quality standards are met
Maintains updated contracts for all clients in assigned portfolio
Benefits:
401K plan with matching
Commission Pay
Paid Time Off
Company Paid Life Insurance
Supplemental Life Insurance available
Medical, Dental, Vision Insurance
Profit Sharing
Weekly Pay
We are a family business, locally owned and lead, operating across the Triangle Region of North Carolina. Established in 1979, today we employ over 200 team members in 4 locations, servicing a diversified portfolio of commercial clients. After 43+ years, we continue to operate with the same founding principles and values that have led to the growth and success that we enjoy today.