Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
We are seeking a service-driven and hands-on Client Relations & Facilities Supervisor to oversee front-of-house operations, including reception, concierge services, hospitality, and facilities coordination. This role is ideal for a proactive leader who thrives in a highly visible environment and takes pride in delivering a seamless, high-touch experience.
Compensation: $30.00/hr
Key Responsibilities:
Supervise and support a small team of approximately 4 employees across reception, concierge, hospitality, and facilities functions
Oversee daily front-of-house operations, ensuring a polished, welcoming, and professional environment
Lead by example, providing hands-on support while coaching and developing team members
Act as the primary point of contact for client and guest inquiries, ensuring prompt and effective resolution
Build and maintain strong relationships with clients and internal stakeholders
Coordinate facilities operations, including vendor management, office upkeep, and workspace readiness
Identify opportunities to enhance service delivery and improve operational efficiency
Qualifications:
Experience overseeing reception, concierge, hospitality, or facilities operations in a corporate or client-facing environment
Prior experience managing or mentoring a small team preferred
Strong communication and interpersonal skills with a client-first mindset
Highly organized with the ability to multitask and adapt to evolving needs
Professional, detail-oriented, and solutions-focused
Reporting Structure:
This role manages a small team of approximately 4 employees and reports to the Client Relations Manager or Client Relations Director.
#LI-KB1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.