Be the voice of our brand. Help champion our customer's journey. Your role directly impacts 95% fo customer satisfaction ratings and brand loyalty. You will build sustainable relationships through open and interactive communication. If you want to be a part of a growing organization, then this is the role for you!
Why our employees love working with us:
Who we’re looking to hire: If you love customer service and helping others, you’ve come to the right place.
Looking for a customer success guru who is outgoing, energetic, and someone that likes to have fun. College Hunks Hauling Junk and College Hunks Moving needs someone who is responsible, reliable, a quick learner, and is upbeat with customers.
You will be on the frontlines of interaction with our brand. You will be the human in the machine to deliver a personalized and personable touch that customers crave. Must be fulent in empahty being able to identify and assess customer needs, while also being calm under fire with the ability to handle busy times by being organized and efficient under pressure.
H.U.N.K.S. stands for Honest, Uniformed, Nice, Knowledgeable, Service
Benefits:
Job Details: Having this position for College Hunks Hauling Junk and College Hunks Moving, you are the first point of contact for clients on the job. Go out of your way to be friendly to everyone whom you come in contact with throughout the day – especially your clients.
You will be educating clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. You will schedule clients and follow up with clients from previous jobs.
Job Type: Full Time
Salary: $15/hr - $17/hr Based on Experience
We live by our four core values and we are on a mission to move the world-in more ways than one! We’ve been in business for a while, and we plan to be here long into the future. That’s a big reason why we are committed to the communities we serve. It’s integral for us to be more than just a moving company or a junk removal service, we believe in helping each other and in doing the right thing for our customers, each other and the world. That's why we partner with so many charitable organizations, a table someone is replacing can help a struggling family have a place to gather. We want to make people happy in the process. We are proud to be partnered with several local charities and non-profits, and we work with them to find a second home for unwanted items and keep as much as possible out of lanfill. Providing our customers with superior service and care is built into who we are and what we value, as is creating fun enthusiatic teams. When we are getting it done and having fun it's contagious, and it shows in our growth.