Business Services, Business Solutions, Business-to-Business (B2B), Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, English Language, Marketing, Needs Assessment, Onboarding, Organizational Skills, Problem Solving Skills, Record Keeping, Relocation Services, Resolve Customer Issues, Sales, Sales Closing Skills, Sales Prospecting, Sales Support, Solution Sales, Team Player, VoIP (Voice over IP), Wireless Communications
Ignite Solutions, a sales and marketing firm in and an AT&T Business partner, is looking for a Client Relationship Coordinator to translate tech into plain English. You'll help Westminster businesses understand AT&T Business wireless, fiber, and VoIP. The Client Relationship Coordinator identifies sales opportunities when a client's needs change, closes sales with a handshake, and follows up regularly.
As a Client Relationship Coordinator, you’ll transform sales into relationships by focusing on what truly matters: listening, understanding, and delivering value. You’ll coordinate AT&T Business solutions with a human touch, ensuring clients are heard and supported. Every step the Client Relationship Coordinator takes will enhance client satisfaction and boost sales.
Core Functions of the Client Relationship Coordinator
- Build and maintain sales relationships with clients interested in AT&T Business connectivity and communication solutions.
- Support sales initiatives by helping business clients explore internet, mobility, and service options that align with operational needs.
- Reinforce client confidence through client-focused interactions centered around reliability, responsiveness, and long-term account support.
- Coordinate onboarding communication, follow-up outreach, and account assistance to ensure a smooth client experience.
- Maintain sales records of client engagement activity, account updates, and service discussions to strengthen relationship continuity.
- Contribute to overall sales performance by supporting client retention, account growth, and participation in AT&T Business services.
-
Preferred Skills for the Client Relationship Coordinator
- Outstanding organizational skills for handling multiple accounts efficiently.
- Proactive problem-solver who resolves issues and strengthens client ties.
- Collaborative team player thriving in B2B sales environments.
- Skilled at identifying client needs and tailoring AT&T Business solutions.