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Client Scheduling Coordinator

Epitec, Inc

Readington Township, NJ

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JOB DETAILS
SALARY
$20–$23 Per Hour
SKILLS
Calendar Management, Communication Skills, Customer Support/Service, Data Entry, Follow Through, Geography, Leadership, Microsoft Chat, Microsoft Outlook, Microsoft Windows Phone, Organizational Skills, Presentation/Verbal Skills, Risk, Time Management, Writing Skills
LOCATION
Readington Township, NJ
POSTED
1 day ago
Job Title: Client Scheduling Coordinator
Contract Duration: 6 months, possible extension
Location: Readington Township, NJ
Work Arrangement: Hybrid (4 days onsite)
Pay Range: $20-$23/hour

Summary
The main role of a Client Scheduling Coordinator is to function as the point of contact throughout the home assessment scheduling process and support our Risk Consultants in meeting monthly/yearly production and timeliness goals. Our coordinators work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory. Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently. During the scheduling process, they provide exemplary customer service.

Responsibilities
  • Acting as the point of contact throughout the home assessment scheduling process
  • Making a high volume of outbound contacts (calls/emails) to secure appointments
  • Maintain an appointment-setting process that accommodates the needs of both clients and business partners
  • Follow through with all tasks in an effective and efficient manner by using company and department resources
  • Consistently complete tasks with an increased focus on the details to improve the scheduling experience
  • Proactively and clearly communicate needs and concerns
  • Work to collaboratively respond to inquiries within 24 hours of receipt
  • Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
  • Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)
Skills
  • Effective, strong, and service focused communication skills, both verbal and written
  • Outlook-must be able to manage multiple calendars for scheduling of appointments
  • EXCEL- data entry
Experience/Education
  • GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
  • Must have a strong experience,2-4 years Customer Service experience

About the Company

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Epitec, Inc

Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Professional Development, 401K, Employee Referral Program, Life Insurance
FOUNDED
1978
WEBSITE
https://epitec.com/

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