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Client Scheduling Coordinator

ICONMA, LLC

Whitehouse Station, NJ

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JOB DETAILS
SALARY
$15.49–$20.15 Per Hour
SKILLS
Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Follow Through, Health Plan, High School Diploma, Insurance, Leadership, Microsoft Chat, Microsoft Outlook, Microsoft Windows Phone, Organizational Skills, Presentation/Verbal Skills, Property and Casualty Insurance, Time Management, Writing Skills
LOCATION
Whitehouse Station, NJ
POSTED
15 days ago
Our Client, a Property and Casualty Insurance company, is looking for a Client Scheduling Coordinator for their Whitehouse Station, NJ/Hybrid location.
 
Responsibilities:
  • Acting as the point of contact between Client and the client throughout the home assessment scheduling process
  • Making a high volume of outbound contacts (calls/emails) to secure appointments
  • Maintain an appointment-setting process that accommodates the needs of both clients and business partners
  • Follow through with all tasks in an effective and efficient manner by using company and department resources
  • Consistently complete tasks with an increased focus on the details to improve the scheduling experience
  • Proactively and clearly communicate needs and concerns
  • Work to collaboratively respond to inquiries within 24 hours of receipt
  • Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
  • Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)
 
Requirements:
  • Effective, strong, and service focused communication skills, both verbal and written”
  • Outlook-must be able to manage multiple calendars for scheduling of appointments
  • EXCEL- data entry
  • GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
  • Must have a strong experience,2-4 years Customer Service experience
 
Why Should You Apply?

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ICONMA, LLC

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