Client Scheduling Coordinator

Sunrise Systems Inc

Whitehouse Station, NJ

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JOB DETAILS

SALARY

$18–$20 Per Hour

SKILLS

Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Follow Through, Geography, High School Diploma, Leadership, Microsoft Chat, Microsoft Outlook, Microsoft Windows Phone, Organizational Skills, Presentation/Verbal Skills, Risk, State Laws and Regulations, Time Management, Writing Skills

LOCATION

Whitehouse Station, NJ

POSTED

30+ days ago

Job Title: Client Scheduling Coordinator
Location: Whitehouse Station, NJ 08889-1600
Duration: 06 months on W2 contract ( Temp to Perm )

Note:
Work schedule-4 days on site, 1 date WFH
Work Hours-likely to be 9-: 5:30 or 9:30-6:00 but will be confirmed at time of offer
Interview will be on site, and they generally only do one
Ability to work 40 hours a week on scheduled shift. Initial training is 9:00am to 5:30pm EST Mon to Friday. After training is concluded, an 8-hour shift would be a assigned between 7am - 7pm EST the latest start time would be 10:30am EST and work until 7:00pm EST

Job Title:
Summary:

The main role of a Client Scheduling Coordinator is to function as the point of contact between Client and the client throughout the home assessment scheduling process and support our Risk Consultants in meeting monthly/yearly production and timeliness goals.
Our coordinators work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory.
Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently.
During the scheduling process, they provide exemplary customer service.

Job Responsibilities:

Acting as the point of contact between Client and the client throughout the home assessment scheduling process
Making a high volume of outbound contacts (calls/emails) to secure appointments
Maintain an appointment-setting process that accommodates the needs of both clients and business partners
Follow through with all tasks in an effective and efficient manner by using company and department resources
Consistently complete tasks with an increased focus on the details to improve the scheduling experience
Proactively and clearly communicate needs and concerns
Work to collaboratively respond to inquiries within 24 hours of receipt
Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)

Skills:

Effective, strong, and service focused communication skills, both verbal and written”
Outlook-must be able to manage multiple calendars for scheduling of appointments
EXCEL- data entry

Experience/Education:

GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
Must have a strong experience,2-4 years Customer Service experience

Compensation:
The hourly rate for this position is between $18-$20 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

Ghouse: Ghouse.M@sunrisesys.com | (732) 395-4372 | URL: www.sunrisesys.com

About the Company

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

Business, management, and technical fields
Information technology consulting and software solutions.
Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

Design, development, and support of cloud-based solutions from simple to highly complexed
Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
Data processing and data migration
Application re-engineering and platform migration
Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1990

WEBSITE

http://www.sunrisesys.com/

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