Job Description
Our Client, a Property and Casualty Insurance company, is looking for a Client Scheduling Coordinator for their Whitehouse Station, NJ/Hybrid location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Acting as the point of contact between Client and the client throughout the home assessment scheduling process
- Making a high volume of outbound contacts (calls/emails) to secure appointments
- Maintain an appointment-setting process that accommodates the needs of both clients and business partners
- Follow through with all tasks in an effective and efficient manner by using company and department resources
- Consistently complete tasks with an increased focus on the details to improve the scheduling experience
- Proactively and clearly communicate needs and concerns
- Work to collaboratively respond to inquiries within 24 hours of receipt
- Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
- Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)
Requirements:
- Effective, strong, and service focused communication skills, both verbal and written”
- Outlook-must be able to manage multiple calendars for scheduling of appointments
- EXCEL- data entry
- GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
- Must have a strong experience,2-4 years Customer Service experience
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Whitehouse Station, NJ |
| Industry | Management Consulting Services |
| Salary | $1–$20.15 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
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