Client Service Associate

Capitol Family Office

Beaverton, OR(remote)

JOB DETAILS
SALARY
$30–$45
SKILLS
Artificial Intelligence (AI), Channel Support, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Document Tracking, File Maintenance, Leadership, Logistics, Maintenance Services, Needs Assessment, Organizational Skills, Registered Investment Advisor (RIA), Time Management, Wealth Management
LOCATION
Beaverton, OR
POSTED
30+ days ago

Client Service Associate 1099 / Remote Contractor

Capitol Family Office is a fully remote boutique financial advisory firm serving successful business owners, executives, and professionals. We combine deep expertise with high-touch service, using smart tech and fast execution to keep things moving and clients cared for.

We're looking for an experienced, proactive Client Service Associate to join our team. This is a fast-paced role supporting both firm partners, with a focus on day-to-day execution, administration, operations, and client service. You'll work especially closely with our Managing Partner, acting as her right hand.

Why This Role Matters

You'll be central to keeping the client experience seamless, ensuring forms are correct, follow-ups happen on time, accounts are opened properly, and client needs are taken care of efficiently. If you love owning a full task list, working closely with senior leadership, and making things happen every day, this is for you.

What You'll Do

Client Service & Workflow Coordination

• Coordinate and take action on client service requests

• Process account openings, transfers, and custodial forms with precision

• Handle client scheduling, reminders, and meeting logistics

• Track follow-ups and ensure all client tasks are completed accurately and on time

• Communicate directly with clients to complete tasks and service requests

Administrative & Tech-Savvy Execution

• Maintain organized digital files and CRM records (Redtail, ShareFile, etc.)

• Handle e-signature workflows, document tracking, and custodial follow-ups

• Use tools like Calendly, Emoney, and Zoom daily

• Leverage AI tools to draft emails, organize data, and reduce friction in routine work

Executive & Partner Support

• Manage partner calendars, follow-up tasks, and internal checklists

• Communicate key updates and task statuses clearly and consistently

• Step in to get things done quickly, without needing to be asked twice

• Proactively identify what needs attention and take ownership

What We're Looking For

• Have 3+ years' experience in a financial advisory, RIA, or wealth management firm

• Know the lingo, paperwork, custodians, and processes like second nature

• Thrive in a fast-moving, task-heavy environment with no room for dropped balls

• Take initiative, figure things out, and finish the job with high attention to detail

• Are a highly organized, reliable, proactive, and calm under pressure person

• Love working closely with senior leadership and interacting with clients

• Communicate clearly and consistently, even when working independently

• Enjoy using tech and AI to get more done faster

• Interest and experience with paraplanner tasks a plus.

Compensation

• $30–$45/hour depending on experience

• Contractor role; fully remote

• 20–40 hours per week (with flexibility and room to grow)

• Must be available to work with partners Monday – Friday PST

How to Apply

• Complete the questionnaire
• Upload your resume
• Provide 3 work references

About the Company

C

Capitol Family Office

Capitol Family Office is an independent wealth management firm located in a suburb of beautiful Portland Oregon.  We are a team of highly motivated professionals that work with sucessful high net worth business owners, executives, and retirees with a high service philosophy.  Our business is focused on impeccable service and adding value for clients by managing their assets and providing advanced planning.  We are looking for new team members that are commited to a career in wealth management and have a desire to to do meaningful work and grow with our company.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Financial Services
FOUNDED
2011
WEBSITE
http://www.capitolcfo.com