We are looking for a friendly, organized Client Service Associate to support our team and provide excellent service to our clients. This role is responsible for gathering client information, maintaining accurate records, and assisting with administrative tasks to ensure a smooth client experience.
Responsibilities
Request and organize client documents and information.
Follow up on outstanding client items.
Communicate with clients by phone, email, and client portal.
Maintain accurate client records.
Assist with onboarding documents, engagement letters, and authorizations.
Support staff, managers, and partners with client needs.
Help improve office and client service processes.
Qualifications
High school diploma required; associate or bachelor's degree preferred.
Previous customer service or administrative experience preferred.
Strong communication and organizational skills.
Proficient in Microsoft Office.
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Ability to handle confidential information with discretion.
What We're Looking For
Friendly and professional attitude.
Strong attention to detail.
Dependable with excellent follow-through.
Team player who enjoys helping clients and coworkers.
Personnel Resources is an Equal Opportunity Employer.
#DP1
If you enjoy working with people, staying organized, and providing outstanding customer service, we'd love to hear from you!
Numbers & Facts
Location
Dothan, AL
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Follow Throughunmatched
High School Diplomaunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Record Keepingunmatched
Team Buildingunmatched
Team Playerunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.