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Customer Service Jobs in Salt Lake City, UT

Client Service Associate - Salt Lake City, UT

Advisor Talent Solutions
  • Salt Lake, Utah
    3 days ago

    Job Description

    Position: Client Service Associate
    Firm: Wealth Management CPAs
    Location: Salt Lake City, UT
     
    Overview:
     
    Are you passionate about delivering exceptional client service and interested in working for a reputable financial firm? Join our dynamic team at Wealth Management CPAs based in Salt Lake City, UT. We are seeking a detail-oriented and proactive Client Service Associate to support our advisors and provide outstanding service to our valued clients.
     
    The Client Service Associate serves as a key part of the client journey—from onboarding and asset transfers to ongoing service and advisor support—helping ensure every client interaction reflects the high standards of our firm.
     
    What You’ll Do:
    • Serve as a point of contact for client service requests with professionalism, warmth, and responsiveness
    • Deliver a seamless onboarding experience for new clients, ensuring personalized attention and exceptional service at every step
    • Build trusted relationships with clients while delivering a high-touch service experience
    • Manage incoming client calls and coordinate timely resolution of requests and inquiries
    • Maintain accurate documentation and detailed client notes within the CRM system (Wealthbox)
    • Support advisors by preparing for client meetings and ensuring a positive client experience
    • Coordinate and monitor account transfers from submission through completion
    • Process service requests including beneficiary updates, withdrawals, account maintenance, and annuity reallocations
    • Review applications and paperwork for completeness and accuracy before submission
    • Assist with new business processing and operational workflows
     
     
    What We’re Looking For:
    • Demonstrates strong integrity and a commitment to ethical conduct, especially when handling confidential client information and financial matters
    • 2-year degree or greater with a Bachelor’s degree preferred
    • Kind and collaborative team player willing to assist others
    • Demonstrates strong proficiency and confidence working across various platforms and operating systems including Microsoft Office Suite and CRM systems
    • Exhibits meticulous attention to detail and a commitment to accuracy
    • Self-starter who takes initiative and works well independently
    • Excellent communication; written and verbal, professional and well spoken
    • Demonstrates exceptional organizational skills by efficiently managing multiple client requests and prioritizing time sensitive tasks
    • Skilled in building strong, trust-based relationships with clients by providing attentive, personalized service and guidance
     
    What You’ll Get:
     
    Pay & Perks:
    • Medical and dental insurance
    • 401(k)
    • PTO
    • Team events
     
     
    Schedule:
    • In office: Monday – Friday, 9:00am – 5:00pm
    • Some evenings required for client events, a few a year
     
     
     
    Presented by Advisor Talent Solutions
    Advisor Talent Solutions, part of the AE Management, LLC family of companies, supports independent advisor businesses with their hiring needs. We are not the employer for this position. If you are selected, your employer will be the hiring business. Our team is your main point of contact initially and will guide you through the application process.
     
    Learn more about our approach and services at advisortalentsolutions.com

    Numbers & Facts

    LocationSalt Lake, Utah
    Websitehttps://advisortalentsolutions.com/careers/

    Skills

    • Annuitiesunmatched
    • Business Operationsunmatched
    • Certified Public Accountant (CPA)unmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Health Insuranceunmatched
    • Maintenance Servicesunmatched
    • Microsoft Officeunmatched
    • Multiplatform/Cross-Platformunmatched
    • Onboardingunmatched
    • Operating Systemsunmatched
    • Organizational Skillsunmatched
    • Sales Managementunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched
    • Wealth Managementunmatched

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