Client Service Leader

The WaterWastewater Market Client Service Leader is responsible for fostering long-term relationships between Barge and public WaterWastewater clients and leading business development efforts to grow Barges market share in Florida. To ensure strong client relations, this role maintains close communication in addition to with clients with Barges Project Managers and team members to ensure the projects are executed according to defined plans, quality standards, and client expectations. This position combines deep professional proficiency with business acumen to enhance financial results.

Responsibilities:

• Market Strategy: Refine and implement Barges WaterWastewater (WW) market strategy in Florida, working with others within Barge to achieve success.
• Strategic Relationship Building: Develop and execute strategies to support the Florida WW Market by establishing strong relationships with directors and subject matter specialists. Engage in reconnaissance pursuits and securing of work.
• Growth and Profitability: Develop and implement plans to achieve growth and financial profitability by securing contracts.
• Marketing Collaboration: Work with marketing to complete go-no-go analysis and develop winning plans.
• Proposal Development: Lead the development of proposals, collaborating with Project Managers to identify scope, schedule, and budget negotiations.
• Company Representation: Represent Barge at various events, including client events and industry trade associations.
• Project Monitoring: Maintain communication with teams to monitor project progress, ensure client engagement, and lead conflict resolution.
• Technical Support: Occasionally provide technical support to ensure successful deliveries.
• CRM Maintenance: Ensure CRM system is maintained and updated.
• Cost Management: Actively work to minimize business development costs and to maximize the ROI on business development investments.