Client Service Leader - Transportation Services

CDM Smith

Los Angeles, California

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JOB DETAILS

SKILLS

Background Investigation, Business Development, Business Solutions, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), CADD (Computer-Aided Design and Drafting), Communication Skills, Customer Relations, Customer Service Evaluation, Customer Support/Service, Develop and Maintain Customers, Federal Laws and Regulations, Microsoft Excel, Microsoft Product Family, Microsoft Word, Presentation/Verbal Skills, Professional Engineer, Project/Program Management, Revenue Growth, Sales, Sales Management, Set Goals, State Laws and Regulations, Strategic Planning, Team Lead/Manager, Team Player, Willing to Travel, Writing Skills

LOCATION

Los Angeles, California

POSTED

5 days ago

Why CDM Smith?:

Check out this video and find out why our team loves to work here!

Join Us! CDM Smith – where amazing career journeys unfold.

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

Job Description: CDM Smith currently has a new opportunity for a Client Service Leader within our West Transportation Group to lead sales efforts for our Southern California transportation practice. In this position, you will work with a dynamic team to continue building our transportation business. You will lead the development of a business strategy to increase sales with our existing clients and to develop new clients across the greater SoCal region. This position leads the business development activities, oversees overall client service, represents CDM Smith on transportation related boards or organizations, and serves as a leader in our office and throughout the organization. As a member of this team, you would contribute to CDM Smith's mission by: • Developing new business for transportation related services, and maintaining high-value relationships with clients for services in the greater Southern California market and others where you see opportunities. • Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development. • Serving as a key member of our strategy team promoting growth as well as supporting other West Transportation Group growth initiatives. • Serving as a technical or project leader as needed on projects of significant size and strategic importance. • Being active in professional societies in which clients or potential clients are members. • Being a strong leader internally and externally. Skills & Abilities: • Expert Knowledge of computer assisted design and drafting (CADD) 3D and 4D software and practices. • Expert Knowledge of engineer principles of design. Expert Knowledge of Microsoft business software (excel, word, etc.). • Excellent verbal and written communications skills. Expert knowledge of federal, state and local regulations. • Basic knowledge of design standards (AASHTO, NACTO, etc.). Qualifications: • Bachelor's degree. • 10 years of related experience. • Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. • Equivalent additional directly related experience will be considered in lieu of a degree. Preferred Qualifications: • PE licensure • Previous experience in business development, assisting with the proposal process, and presenting/meeting with Southern California transportation clients strongly preferred. • Having established relationships and good rapport with clients such as LA Metro, OCTA, RTA, CTA, RCTC, SANDAG, and other local agencies. • Focus on clients in the transit, environmental, tolling, and roadway design • Demonstrated success in meeting sales/business development goals • Excellent communication, networking and team building skills. Amount of Travel Required: 10% or less EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. Background Check and Drug Testing Information: CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Additional Compensation : All bonuses at CDM Smith are discretionary and may or may not apply to this position. Pay Range Min: USD $120,266.00 Pay Range Max: USD $210,434.00 Visa Sponsorship Available : No-We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position

About the Company

CDM Smith

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