Midwest Energy Services is seeking a Client Service Manager with 2+ years of relationship management, client service or marketing experience within an energy supplier and energy broker environment. Candidate would be part of the Client Service Team and must have excellent oral/written communication skills to handle manifold responsibilities as outlined below:
Maintain and enhance relationships with existing and new clients.
Gain in-depth knowledge of the firm’s services.
Promote client retention and sales through participation in client meetings and discussions covering energy savings and energy solutions.
Work closely with the business, the sales teams and Brokers portfolio managers to coordinate all support activities and cross selling efforts.
Work closely with various divisions within the organization to assure proper client relations and client acquisitions are covered.
Lead and coordinate account services and new account launches with the Head of Client Service.
Qualifications:
Excellent oral and written communication skills
Exceptional work ethic
Bachelor’s degree is a plus
2+ year’s experience working within a relationship management, client service or marketing experience capacity
Strong qualitative and quantitative skills
Proficient in Microsoft Office
Work independently but must also be a team player
Ability to work well under pressure and multitask
Resourceful, Energetic, Personable
Numbers & Facts
Location
Independence, OH
Job Type
Full-time
Skills
Brokerageunmatched
Communication Skillsunmatched
Cross-Sellingunmatched
Customer Acquisitionunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Retention/Renewalunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Investment Managementunmatched
Marketingunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Quantitative Analysisunmatched
Salesunmatched
Team Playerunmatched
Writing Skillsunmatched
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