Client Service Representative (Cape Regional)

About Us:

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs.  Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

 

Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.

Short Description:

• Responsible for daily management of orders for all client support services to include the reconciliation of the daily client collection list.
• Coordinates with phlebotomist proper and complete forms necessary for off-campus/client activities.
• Communicates with and assists with all physician/ patient/client needs. 
• Processes requisitions and scripts, order entry/specimen submission, courier services, technical inquires, and the dispatching of phlebotomists both on and off campus. 
• General duties to include confidential patient information, report filing, logging, faxing, telephones and light typing. 

Experience Required:

• Previous computer experience preferred
• Good communication and customer services skills. 
• Experience with LOS client support services, Epic, Sunquest, LIS and COPIA System user activity. 
• Pleasant and professional attitude, including well developed interpersonal skills. 
• Ability to make progress on multiple assignments under time constraints. 

Education Requirements:

• High school graduate or GED.

Salary Min ($): USD $16.50 Salary Max ($): USD $24.00