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Customer Service Jobs in North Charleston, SC

Client Service Representative & Data Entry

Iacofano Group, LLC

North Charleston, SC

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JOB DETAILS
SALARY
$19–$24 Per Hour
SKILLS
Aviation Industry, Call Centers, Candidate Screening, Catering Services, Communication Skills, Computer Skills, Corporate Communications, Customer Experience, Customer Support/Service, Data Entry, Detail Oriented, Leadership, Logistics, Microsoft Office, Multitasking, Onboarding, Operational Support, Order Management, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales Management, Team Player, Telephone Skills, Time Management, Writing Skills
LOCATION
North Charleston, SC
POSTED
Today

Job Type

Full-time, Part-time, Internship

Description

What's In It For You

  • Professional, office-based role in a structured operations environment
  • Clear growth path into logistics, operations, and leadership positions
  • Hands-on experience coordinating real-time operations and problem-solving
  • Exposure to high-end corporate and aviation clients
  • Fast-paced environment where your decisions directly impact outcomes
  • Structured training and onboarding support from leadership
  • Consistent full-time hours within a 24/7 operation
  • Opportunity to develop valuable skills in communication, logistics, and coordination
  • Work with a team that values accountability, performance, and growth
  • Be part of a growing company expanding into multiple markets
  • Weekly pay - receive consistent weekly compensation
The Client Operations Coordinator is a key member of our operations team, responsible for managing client communication, coordinating catering orders, and ensuring seamless execution between clients, kitchens, and delivery teams.

This is a professional, office-based role within a fast-paced, 24/7 operation supporting corporate and high-end catering clients. The position requires strong communication, organization, and the ability to make real-time decisions that directly impact customer experience and operational success. This is not a passive role - this is an opportunity to build a career in operations, logistics, and client experience within a fast-growing company.

Interview Opportunities

• Monthly Open House: Second Tuesday of every month | 8:30 AM - 4:30 PM

• Walk-In Hiring Hours: Tuesdays 12:00 PM - 2:00 PM

• Scheduled Onsite Interviews: Monday & Friday 2:00 PM - 4:00 PM Wednesdays 9:00 AM - 12:00 PM

Press Here to Schedule a 15 Minute Phone Interview

Shift Availability (24/7 Operation)

We are hiring for the following shifts:
  • 2:00 PM - 10:00 PM
  • 10:00 PM - 6:00 AM
Candidates must be reliable and consistent in their assigned shift. Weekend availability may be required.

Core Responsibilities
Client Communication & Order Management
  • Manage incoming calls, emails, and digital orders
  • Enter and update catering orders with accuracy and speed
  • Communicate professionally with corporate and high-end clients
  • Handle time-sensitive requests and last-minute changes
Operations & Logistics Coordination
  • Coordinate order execution between clients, kitchens, and drivers
  • Monitor timelines to ensure on-time and accurate delivery
  • Adjust logistics in real-time to solve issues quickly
  • Arrange alternative delivery solutions when needed (rideshare, partners)
Vendor & Product Coordination
  • Assist with sourcing and ordering specialty products
  • Coordinate out-of-network catering requests
  • Support operational flow during high-volume periods
Team Collaboration
  • Work closely with kitchen teams and logistics coordinators
  • Communicate updates, changes, and priorities clearly
  • Maintain accuracy and accountability across all orders
Requirements

Required
  • Strong verbal and written communication skills
  • Professional phone skills with the ability to confidently handle inbound and outbound calls
  • Computer proficiency with the ability to work across multiple systems, screens, and applications simultaneously
  • High attention to detail and organization
  • Ability to multitask in a fast-paced, time-sensitive environment
  • Strong problem-solving skills with a sense of urgency
  • Dependable, accountable, and consistent with assigned shift
  • Ability to maintain professionalism when handling high-pressure situations
  • Must be comfortable working on a computer for the majority of the shift while managing multiple tasks in real time.
Preferred
  • Experience in customer service, call center, or administrative roles
  • Hospitality, catering, logistics, or operations experience
  • Experience handling high-volume phone and email communication
  • Familiarity with Microsoft Office, email platforms, and order entry systems


Salary Description

$19-$24/hr + shift differentials

About the Company

I

Iacofano Group, LLC

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