Job Title: Customer Service Representative (CSR) Location: Davie, FL Duration: 12+ Months Contract with possible Extension
Job Summary
Serve as the primary point of contact for customers in the Arbitration Hub, providing timely support, resolving issues, and ensuring a smooth customer experience.
Key Responsibilities
Handle customer queries via phone, chat, and email
Manage issues from identification to resolution
Coordinate with internal teams for escalations
Maintain accurate documentation and track issue status
Build customer relationships through problem-solving and guidance
Requirements
1–2 years of customer service experience
Strong communication skills
Ability to multitask and stay organized
Calm under pressure
Spanish proficiency preferred
Numbers & Facts
Location
Davie, FL
Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Identify Issuesunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Spanish Languageunmatched
Time Managementunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.