Best Practices, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Quality, High School Diploma, Maintain Compliance, Microsoft Office, Multitasking, Problem Solving Skills, Quality Control, Resolve Customer Issues, Team Player
Position Overview: Under supervision, the Customer Service Representative delivers exceptional client support by handling inquiries, resolving issues, and ensuring compliance. They balance customer satisfaction with business needs through data validation, quality control, and problem-solving activities.
Key Responsibilities include responding to client emails, building positive relationships, addressing concerns, collaborating internally, using systems effectively, staying updated on policies, maintaining confidentiality, sharing best practices, and participating in team activities.
Required skills: strong customer service experience, multitasking, technical proficiency with Microsoft Office, and a high school diploma or equivalent. Experience in regulated environments is a plus.
Work environment: In-office in Madison, WI, with regular weekday hours, supporting a collaborative team and client interactions.
Pay range: $41,600–$43,680 annually, with benefits and paid time off. Application deadline: May 31, 2026.
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TEKsystems
About TEKsystems:
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
- The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
5,000 to 9,999 employees
Staffing/Employment Agencies
https://www.teksystems.com/en/