Communication Skills, Computer Skills, Conferences, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Dental Insurance, Establish Priorities, High School Diploma, Interpersonal Skills, Microsoft Office, Multitasking, Onboarding, Problem Solving Skills, Record Keeping, Team Player, Vision Plan
About Us
At CryptoGex, we specialize in designing and delivering high-impact technology experiences. We bring innovation to life through conferences, tech exhibitions, and immersive brand environments that connect companies with forward-thinking audiences.
Position Overview
We are currently hiring a customer-focused Client Service Representative to join our growing team in Inglewood, CA. The Client Service Representative will serve as a primary point of contact for clients, attendees, and business partners. This role focuses on providing support, resolving inquiries, and ensuring a positive customer experience throughout event and project operations.
Key Responsibilities
- Respond to client inquiries via phone, email, and in-person communication
- Assist with onboarding new clients and maintaining client records
- Coordinate with internal departments to resolve customer concerns
- Support event registration and attendee assistance when needed
- Maintain professional communication and follow-up with clients
- Track customer interactions and prepare service-related reports
- Ensure high standards of customer satisfaction and professionalism
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask and prioritize responsibilities effectively
- Professional demeanor and problem-solving abilities
- Basic computer proficiency including Microsoft Office Suite
- Ability to work collaboratively in a fast-paced environment
Compensation & Benefits
- Competitive hourly pay ($20.00 - $29.00/hour)
- Health, dental, and vision insurance options
- Paid time off and holidays
- Career growth and advancement opportunities
- Training and professional development programs
- Team-oriented workplace culture
Work Location
Inglewood, CA (On-site)