Client Service Representative

Lake Placid Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team.

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our tight-knit, hometown environment means you'll provide quality veterinary care and individualized services for our clients. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Lake Placid Animal Hospital has been proudly serving the Tri Lakes community since 2010. We are committed to offering quality veterinary care and individualized service for our clients. Our clinic offers a wide range of services to our clients to ensure that their pets are well taken care of. We have a surgical suite, on-site lab and in-house pharmacy. The beautiful area of Lake Placid is home to Whiteface Mountain and a popular destination for outdoor enthusiasts all year round. We cannot wait to show you what this area has to offer! https://lakeplacidanimalhospital.com/

Client Service Representative

Lake Placid Animal Hospital in Lake Placid, NY

$19.00 an hour (based on experience)

WHAT YOU'LL DO

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client's inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

Our Comprehensive benefit package includes:  

• Medical, dental, and vision insurance 
• 401(k) with a total company match up to 4%, after 6 months of employment 
• Generous paid time off and flexible scheduling 
• Continuing education allowance and professional development support 
• Mental Health Resources 
• Company paid bonding leave or applicable state provided bonding leave 

Perks for Your Pets Too!

Because we know how much your pets mean to you, we offer special benefits designed just for them: 

• Pet Care: Discounts on veterinary services and products 
• Diagnostics: Savings on reference lab testing 
• Nutrition: Discounts on Purina pet foods 
• Insurance: Preferred rates with our pet insurance partner 

REQUIREMENTS

• High school diploma or equivalent
• Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
• Significant experience with basic office functions in a busy office environment
• Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.