Client Service Representative

The QTI Group

Madison, WI

JOB DETAILS
SALARY
SKILLS
Automotive Repair and Maintenance, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, High School Diploma, Maintain Compliance, Microsoft Office, Multitasking, Problem Solving Skills, Record Keeping, Regulations, Team Player
LOCATION
Madison, WI
POSTED
1 day ago

Seeking a Client Service Representative for a growing technology organization in fleet services and compliance. This fully onsite, collaborative role involves supporting customers, ensuring compliance accuracy, and providing high-quality service. The position offers $20/hour (based on experience), benefits, paid time off, and a Monday–Friday schedule (8:00 am–5:00 pm).

Responsibilities include responding promptly to client inquiries, building positive relationships, resolving issues, maintaining accurate records, coaching clients on platform use, and staying updated on procedures and regulations. Candidates must maintain confidentiality, collaborate with internal teams, and demonstrate strong communication, multitasking, and problem-solving skills.

Qualifications include a high school diploma, 1+ year of customer service or office experience, proficiency in Microsoft Office, and a proactive, adaptable mindset. This role is ideal for detail-oriented individuals who enjoy client interaction, problem-solving, and growth opportunities in a supportive environment.

About the Company

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The QTI Group