We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Handle customer inquiries and complaints
Report to Team lead and Director daily
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Numbers & Facts
Location
Pittsburgh, PA
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Establish Prioritiesunmatched
Identify Issuesunmatched
Knowledge Baseunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Team Lead/Managerunmatched
Writing Skillsunmatched
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