We are seeking an experienced Client Service Representative to join our team dedicated to providing exceptional pet care and customer service.
The CSR is the primary contact for clients, responsible for greeting visitors, answering phones, scheduling appointments, and guiding clients and pets within the hospital.
Key duties include confirming appointments, making follow-up calls, explaining fees, processing payments, and recommending products and services.
They also educate clients on pet care topics, manage medical records, and ensure the hospital remains clean and organized.
We offer competitive pay and benefits such as medical, dental, vision, paid time off, 401(k), and employee pet discounts.
This role requires a personable, professional individual who can build trust, handle multiple responsibilities, and support our mission of exceeding client expectations.