Job Description - Client Service Specialist (262003958)
Job Description
Client Service Specialist - 262003958
Description
This is a full-time, benefit eligible position located in San Diego. The position is partial remote with varying start and end times ranging from 7AM to 7PM.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
The Client Service Specialist acts as patient''s primary point of contact, ensuring a seamless and positive patient experience. Investigates, analyzes and develops creative solutions to client specific problems related to systems, claims, networks, providers, eligibility, billing, collections, etc. through active cross-functional team participation. Appropriately and accurately gather information for the purposes of patient documentation and intake. Acts as a liaison between patient and internal partners and third party administrators (HAS''s, medical providers, etc.). Monitors set up of account files and ensures proper billing. Schedules patient visits, provides physician and health care resource referrals, and assists in navigating care. Understands when to escalate patient concerns or issues as appropriate. Utilizes databases to provide health plan information including co-pays, deductibles and coverage. Assist in gathering necessary reports, statistics and tracking outcomes for the department as needed.
Qualifications
Required Education/Experience/Specialized Skills:
Preferred Education/Experience/Specialized Skills/Certification:
Job
: Business Office
Primary Location
: Central San Diego County-SAN DIEGO-SCRIPPS ACCOUNTABLE CARE ORGANIZATION
Work Locations
:
SCRIPPS ACCOUNTABLE CARE ORGANIZATION
10790 RANCHO BERNARDO RD
SAN DIEGO 92127
Organization
: Scripps Health Corp
Job Posting
: Jul 9, 2026, 8:37:34 PM
Benefit Status: FT - FULL-TIME WITH BENEFITS
Minimum Rate (USD)
: 28.05 -
Maximum Rate (USD)
: 37.65
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer. Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
At Scripps, we're interested in people who are interested in new possibilities. People who can handle the small stuff without losing sight of the big picture. Who build bridges, not walls, knowing we can do more together than we can alone.
Here, you'll be part of a team that delivers outstanding healthcare in a supportive, respectful environment that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates.
So if you're open to change, go ahead and open the door to possibilities.
There is no better time than now to join the Scripps Health team. Our dedication to providing a superior workplace has earned us numerous accolades, including one of the "100 Best Companies to Work For" by FORTUNE Magazine, among the "Best Employers for Workers Over age 50" by AARP, and listed among the "100 Best Employers" by Working Mother Magazine among others. We realize that our employees are our most valuable asset, so we have created a culture that offers unlimited opportunities for growth and career satisfaction.
Our history of medical excellence and community-based care spans more than 80 years. We credit our tradition of health care excellence to the dedicated individuals who make up the Scripps team. World-renowned for diagnosis, treatment and management of disease, Scripps is at the forefront of medical innovation, clinical research and technology.
We're proud of the range and quality of the benefits we offer to our employees, from massage therapy and our Scripps Wellness Program to tuition reimbursement, growth opportunities and work/life resources. There's a lot more to our benefits than your typical plan.