Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Direct Sales, Internet/Online Service, Interpersonal Skills, Leading Edge Technology, Mentoring, Mobile Devices, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Sales Presentation, Team Player
Defining The Future of Customer Care
Our company, an industry leader partnered with AT&T, is expanding our team in El Paso and are looking for enthusiastic and dedicated Client Services Agents. This is a chance to step into a performance-driven role where your natural ability to connect with people can launch a dynamic career. We need individuals who are ready to make a tangible impact through building relationships and delivering cutting-edge solutions.
Duties of a Client Services Agent are:
- Engage directly with customers to understand their needs and provide expert guidance on AT&T services.
- Deliver a seamless and friendly customer experience, from initial greeting to final sale, ensuring a positive impression.
- Present and sell a wide range of AT&T products, including mobile plans, internet services, and entertainment packages.
- Resolve customer inquiries and issues with professionalism and efficiency, ensuring a quick and satisfactory resolution.
- Maintain comprehensive knowledge of current AT&T promotions and offerings to inform customers accurately.
- Collaborate with the Client Services Agent team to achieve collective sales and customer satisfaction targets.
- Participate in regular team meetings and training sessions to enhance your skills.
- Process new customer activations and service upgrades with precision and attention to detail.
Every Client Services Agent benefits from:
- Weekly pay on a commission-based structure.
- A supportive and energetic team culture that celebrates success.
- Comprehensive mentorship and career advancement opportunities.
- Incentives and bonuses based on performance.
- The chance to work with a leading brand, AT&T.
To be considered for the Client Services Agent role, you must have:
- Exceptional verbal communication and active listening skills.
- A naturally empathetic and patient approach to customer interactions.
- Proven ability to work effectively in a team-oriented environment.
- Strong desire to learn and grow within the company.
- Punctual, reliable, and a positive attitude.
- Adaptable to a fast-paced and ever-changing environment.
- A high school diploma or equivalent is required.
Join Our Growing Team
If you’re ready to be part of a dynamic direct sales team as a Client Services Agent, Imperium Consultants is dedicated to empowering trusted brands in Texas and we’re currently hiring passionate individuals to join us. Here, you’ll get a supportive work environment, ongoing training, and a clear path for growth. So come find your next career opportunity with us and help us continue to build on our success!
I
Imperium Consultants, Inc