Benefits:- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Dogtopia of Berkeley Heights
Description:
Not a seasonal job
Must be physically capable of safely running dogs
Specific shifts available are:
Monday-Friday
7am-11am
3pm-7pm
Saturdays
8am-5pm
Opportunities for more hours on a need be basic depending on volume.
About the Front Desk Role:
·
A positive, friendly and energetic personality who can multi task and loves a fast paced environment
·
Enthusiastically greet all guests, staff, and every dog that uses or is interested in our services.
· Answer Pet Parent questions over the phone and in person, conduct tours and explain benefits of dog daycare, and enthusiastically explain the benefits of using our services.
· Check pups in and out of daycare, boarding and spa, sell treats and special events at drop off, schedule next day of daycare or boarding reservations.
- Ability to toggle across multiple platforms at once and attn to detail on pricing and billing.
-
Must be physically able to stand while greeting the parents, take their dogs at lobby or possibly curbside and escort them to and from their playrooms. Dogs range from 5 lbs to 150 lbs. We are not breed exclusive!
· Schedule and confirm meet and greets with pet parents. Follow up with pet parents and veterinarians for vaccination records
prior to meet and greet appts.
- Check dogs in and out of daycare, boarding and spa and
accurately charge the customer.
- Check voicemails, emails and texts incoming and outgoing.
Communicate any concerns and notes with pet parent in real time.- Following up with Leads to schedule the pups evaluation and convert them to a member!
- Communicate with canine coaches about schedules of in and out of playrooms and spa.
· Log all notes from canine coaches about pup’s behavior or activities as well as
log in owners notes after every conversation.-
Ability to stay organized and calm in dynamic fast paced environment.
- Cleaning includes, mopping, sweeping, disinfecting front work area and counter tops clean and tidy.
About YOU:
· You are obsessed with dogs!
·
You are 18+ with a strong work ethic who is reliable and punctual with
reliable transportation.
· You’re fast-paced and love to stay busy. You are able to stand and physically interact with dogs of all sizes
- You're able to assist in running and transporting dogs during peak times.
· You thrive when you have multiple tasks at once.
· You enjoy meeting and interacting with new people and can make relationships quickly.
· You like to work with others and being a part of a team.
· You’re lively, enthusiastic, friendly and a very strong communicator.
·
Ability to work flexible days and hours, including holidays and Saturdays.
Compensation:
$16/hr to start. Increase available after training and proven work ethic. Ample room to advance with the company.