Client Services Coordinator

Title: Client Service Coordinator

Office Status: In-Office NYC

Pay Rate: $32.62

Contract Length: Temp-to-Perm

ABOUT THE ROLE

A leading professional services organization is seeking a polished, service-oriented professional to support its reception and workplace services function. This role serves as a primary point of contact for visitors, callers, attorneys, staff, and vendors while coordinating meeting rooms, conference services, and onsite support needs. Candidates with law firm experience and hands-on switchboard experience are strongly preferred.

RESPONSIBILITIES

• Welcome clients, visitors, and other guests in a professional and courteous manner.
• Operate a multi-line phone system and promptly route incoming calls to the appropriate individuals or departments.
• Manage meeting and conference room reservations and confirm arrangements with meeting hosts.
• Coordinate conference calls and virtual meeting services, including vendor communication and meeting confirmations.
• Conduct pre-meeting floor checks to ensure rooms are properly arranged and required equipment and amenities are available.
• Coordinate requests with internal workplace, food service, facilities, media, and other support teams.
• Communicate with building management and external vendors as needed to support meetings and office operations.
• Maintain a polished, responsive presence while assisting attorneys, staff, clients, and other stakeholders.
• Perform additional reception, conference services, and workplace support duties as assigned.