We are looking for an organized Client Services Coordinator to help manage client requests, communication, records, and follow-up.
The ideal candidate builds positive relationships, pays close attention to details, and keeps client information organized.
Key Responsibilities
Serve as a point of contact for client questions
Gather information related to client requests
Provide accurate service information
Coordinate next steps and updates
Maintain organized client records
Schedule follow-up communication
Assist with routine changes and requests
Communicate with providers and support resources
Confirm completion of requested actions
Help maintain a positive client experience
Qualifications
Strong interpersonal skills
Professional written and verbal communication
Excellent organizational abilities
Careful attention to detail
Strong follow-up habits
Basic computer proficiency
Comfortable using calendars and online tools
Ability to prioritize multiple tasks
Reliable and courteous
Client-service experience is helpful but not required
Why Choose Us?
Remote Environment: Coordinate client services through online platforms
Flexible Scheduling: Manage your availability around existing responsibilities
Training Available: Learn client-service systems and processes
Ongoing Support: Receive continued resources and guidance
Professional Development: Build coordination and relationship-management skills
Client-Focused Role: Help clients remain informed throughout each request
How to Apply
If you enjoy organizing details and supporting positive client relationships, we encourage you to apply for the Client Services Coordinator opportunity.
Numbers & Facts
Location
Durham, North Carolina (Remote)
Skills
Computer Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Service Systemsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Online Customer Supportunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Sales Managementunmatched
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