Client Services Coordinator

Client Services Coordinator

Toledo, OH

Nemsys LLC is currently searching for a full-time Client Services Coordinator where you’ll be the first point of contact for clients and help ensure exceptional customer service through scheduling, communication, and service coordination.

What we can offer YOU:

• Dental insurance
• Vision insurance
• 401k after 1 year
• Paid time off
• Pay: $16 – $19/hour, offer dependent on experience

The right candidate will have:

• High school diploma or equivalent.
• Previous customer service or administrative experience preferred.
• Strong communication and phone skills.
• Excellent organizational and multitasking abilities.
• Comfortable using computers or learning scheduling/software systems.
• Friendly, professional, and detailed-oriented.
• Reliable with the ability to work in a fast-paced environment.

Our Client Services Coordinator will:

• Answer incoming client calls and provide outstanding customer service.
• Create and manage service tickets with accurate details
• Schedule, reschedule, and coordinate service appoints.
• Transfer calls to the appropriate team members when needed.
• Greet and assist walk-in clients professionally.
• Maintain accurate schedules and service records.
• Take messages and support the Client Services Team with administrative tasks.

Does this sound like the job for you? Apply with a current resume today!

Nemsys has created the perfect platform to address the technology needs of small and mid-size businesses.  This allows you to focus on operations, and your companies success. Nemsys ensures that your business maximizes the positive impact of technology. Our team is comprised of a number of experts in the various areas of technology.  We are uniquely positioned to provide a comprehensive support and technology plan for your business.

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