Client Services Facilitator

Company: Evergreen Cooperative Laundry 
Location: Cleveland, OH 
Position: Client Services Facilitator
Compensation: $18 - $24 Hourly
To Apply: Visit our website at evgoh.com/careers

Position Summary 
The Client Services Facilitator serves as the primary point of contact for all incoming communications to the EBS/ECL offices related to customer inquiries. This role is responsible for managing phone and email communications, directing customer inquiries to the appropriate team members, and ensuring timely, accurate,and professional communication between clients and internal departments. While this is primarily an office-based position with limited face-to-face interaction, it requires frequent and effective communication with both clientand staff. 

 

The ideal candidate is highly organized, customer-focused, and consistently demonstrates a positive, professional demeanor. Success in this role requires strong attention to detail, excellent multitasking abilities, and  Advanced Microsoft Excel skills, along with experience in order of entry, inventory management, and customer service processes, are highly preferred. 

Benefits: Medical, Dental, Vision, 401k Match, Supplemental Insurances offered, Life Insurance, Short and Long Term Disability Insurance

Key Responsibilities 

Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected characteristic under applicable law.