Client Services & Growth Specialist

Farmers Insurance Group

Covina, CA

JOB DETAILS
SALARY
$60,000–$75,000 Per Year
LOCATION
Covina, CA
POSTED
30+ days ago

Farmers Insurance is seeking a dedicated, motivated, people-focused professional to join our growing local agency. This role centers on building strong relationships, supporting current clients, and identifying opportunities to connect individuals and families with solutions that meet their needs. This is an excellent opportunity for someone who enjoys communication, learning, and contributing to a team-oriented environment.

Salary Range: $60000.00 - $75000.00 per year


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off


Responsibilities

  • Connect with new and existing clients through phone, email, and in-person interactions
  • Provide support with account updates, reviews, and general service needs
  • Maintain accurate client records and follow-up activities in agency systems
  • Identify opportunities to introduce additional solutions based on client needs
  • Support retention and growth initiatives through proactive outreach
  • Collaborate with team members to meet agency objectives
  • Participate in ongoing training and professional development

Requirements
  • Strong communication and interpersonal skills
  • Customer-focused mindset with attention to detail
  • Ability to stay organized and manage multiple tasks
  • Comfortable working in a performance-based environment
  • Reliable, self-motivated, and goal-oriented
  • Willingness to learn new systems and processes
  • Prior experience in customer service, relationship management, or business development preferred

*Certain roles may require completing training or certifications as part of the onboarding process.

About the Company

F

Farmers Insurance Group

In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.

Different Eras, Same Exceptional Service

Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.

In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.

Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.

Farmers is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Insurance
WEBSITE
http://www.farmers.com/