Client Services Host

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Lutherville, MD barbershop is looking for someone to keep workdays smooth and seamless.GREAT PAYWe offer a competitive wage of $15.00/hour.EXCELLENT BENEFITSEmployee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and moreOngoing opportunity for growthHealth benefits for full-time employees, including medical, dental, and visionFun and relaxed environment where you can truly be yourselfNationwide locations, making it easy to relocate while continuing your professional journeyAt Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested; apply today!YOUR NEW ROLE AS OUR CLIENT SERVICES HOSTTo appropriately meet our clients' needs, you need to be able to work weekends and evenings.You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.REQUIREMENTS2+ years of customer service experience in the retail, hospitality, or beauty industriesExperience working in a fast-paced environmentFantastic collaboration skills with an ability to communicate over the phone and in personCommitment to helping others and working with a teamOrganizational skills, attention to detail, and time management abilitiesAbility to maintain confidentialityAbility to work a flexible schedule, including nights and weekendsWHAT SETS US APARTAt Floyd's 99 Barbershop in Lutherville, we're not just cutting hair-we're creating an experience. Nestled at 1740 York Road, our shop is right in the mix of everything, from the local favorites at Timonium Square to the energy of the Maryland State Fairgrounds just down the road. This isn't your average barbershop-we keep things fresh, fun, and full of personality. Whether you're a seasoned stylist or a rising barber, you'll love the creative freedom, killer tunes, and non-stop good vibes. Our team is all about skill, style, and making every client feel like a VIP. If you're looking for a spot where your talent shines and every day is anything but ordinary, Floyd's 99 in Lutherville is the place for you!Become a critical part of our barbershop and retail operations by filling out our initial application! We're excited to meet our new Client Services Host.

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