Client Services Intern, Hybrid

Client Services Intern, Hybrid
Hybrid: 3 days in office and 2 days remote
Must be authorized to work in the United States without the need for sponsorship

Department: Advisory | Internship Program: June 1 – August 14, 2025 | Location: New York, NY 

About the Internship

The Client Advisory team is a core group within Drawbridge, working to provide best-in-class service and support to our clients. As a Client Services Intern, you will be embedded within this team for an 11-week summer program, gaining hands-on exposure to client relationship management, risk advisory, and the day-to-day operations of a leading cybersecurity platform.

The Client Services Intern will report to the Client Service Team Manager. Throughout the program, interns will be assigned a core team project that culminates in a formal presentation to Drawbridge leadership at the end of the summer. This experience is designed to provide meaningful exposure to Drawbridge’s cyber program, client engagement approach, and service delivery model – building a strong foundation for a future career in client services, cybersecurity, or financial services.

Our Values:

• Innovation: As the market leader, Drawbridge draws on its in-depth, collective expertise in its constant effort to innovate both our platform and our approach to service
• Integrity: Our clients and partners lean on us because they know we are trustworthy and honor what we say
• Collaboration: We are here to win, and we only win when we work together across team
• Diversity: We are inclusive. We honor, respect, and appreciate each other’s differences and perspectives

In this Role You Will

• Support the Client Services team in managing case intake, routing, and timely resolution of client inquiries.
• Assist with validating intake forms, synthesizing client information, and coordinating with internal technical teams.
• Collaborate with Client Service, Advisory, and Technical teams to support smooth case progression and client satisfaction.
• Contribute to process optimization initiatives and support workflow review cycles.
• Help maintain operational documentation, templates, and workflow guidelines used across the Client Services team.
• Own a defined team project throughout the internship, presenting findings and recommendations to Drawbridge leadership at the end of the program.
• Participate in team meetings, training sessions, and cross-functional initiatives to build your understanding of Drawbridge’s business and cybersecurity advisory services.

You Have

• Currently enrolled in a college or university degree program (Rising Junior, Senior, or Post-Graduate candidates preferred); majors in Finance, Business, Cybersecurity, or Information Technology are strongly encouraged to apply.
• Strong written and verbal communication skills, with the ability to engage professionally with clients and internal stakeholders.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong attention to detail, sound judgment, and demonstrated ability to manage multiple priorities.
• Ability to work both independently and collaboratively, with a proactive and curious approach to learning.
• Interest in cybersecurity, financial services, or client advisory; no prior professional experience required.
• Familiarity with or curiosity about GRC, cybersecurity risk management, or financial services operations is a plus.
• Previous internship, campus leadership, or customer-facing experience is a plus, but not required.
• Availability to work in New York City 3 days per week (hybrid) for the duration of the program (June 1 – August 14).

Nice if you have

• Prior internship or work experience in financial services, consulting, or a client-facing role

We Offer

• Competitive compensation package
• Networking opportunities across client services, advisory, and technical teams

Salary

• $20-$25 per hour

About Drawbridge

Drawbridge is an award winning, premier provider of cybersecurity software and advisory solutions to the asset management industry. Its proprietary platform helps firms exceed and manage their governance, risk, and compliance (GRC) requirements while combatting sophisticated cyber threats and third-party risks. Drawbridge’s platform connects business, compliance, and IT to empower firms to centralize and manage their most robust security programs, improve their risk profile, and raise institutional capital. With a tested team focused on delivering value to 900+ clients, Drawbridge offers unmatched customer service and flexibility to help businesses proactively manage vulnerabilities, plan for growth, and reduce complexity. At Drawbridge, we are committed to attracting and retaining the best individuals who enjoy working in a dynamic environment

Our Hiring Process

We want to hire the most qualified individuals. We’ve designed a multi-step selection process that may include interviews and assessments. We render decisions quickly and we’re eager to get to know you.

Affirmative Action and Equal Opportunity Employer

Drawbridge Partners, LLC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, non-disqualifying physical or mental disability, protected veteran status, or any other legally protected characteristic, in accordance with applicable law. All employment is decided on the basis of qualifications, merit, and business needs.

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