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Client Services Jobs in Charlotte, NC

Client Services Manager

BAYADA Home Health Care

Charlotte, NC

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JOB DETAILS
SKILLS
Case Management, Communication Skills, Computer Skills, Customer Relations, Customer Service Evaluation, Customer Service Management, Customer Support/Service, Diversity, Electronic Medical Records, Entrepreneurship, Environmental Impact, Financial Management, Healthcare Providers, Home Care, Interpersonal Skills, Medical Office, Medicare, Metrics, Nonprofit, People Management, Sales Management, Student Loans, Web Browsers
LOCATION
Charlotte, NC
POSTED
1 day ago
You have chosen to deny this site access to your location - please change your preference in your browser if you wish to use this function.* Area: Client Services* Employment Type: Full time* Published: Jun 29 2026* Location: Charlotte / North CarolinaDescriptionBAYADA Home Health Care is seeking a Client Services Manager in our Charlotte, NC Home Health Visits Office.If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.Responsibilities for a Client Services Manager:* Provide superior customer service and quality home care* Focus on managing coordination of client services and emergent scheduling issues* Manage your Client Services Manager caseload while proactively growing it* Build lasting relationships with clients, referral sources, payors and community organizations* Develop strong, communicative relationships with the team* Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)* Client Services Managers will partner with Clinical Managers to provide supervision and support to field employeesQualifications for a Client Services Manager:* Bachelor degree is preferred.* Prior knowledge of/experience with Medicare, HomeCare Homebase, and OASIS a plus* Prior medical office or home care experience preferred* Prior supervisory experience a plus* Demonstrated record of successfully taking on increased responsibility (goal achievement)* Ambition to grow and advance beyond current position* Strong computer skills required (electronic medical record)* Excellent communication and interpersonal skillsWhy you'll love BAYADA:* Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.* Impactful Work- Make a meaningful impact in the Davidson County Community* Weekly Pay- Consistent weekly paychecks to keep your finances on track.* Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered* Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.* Career Growth- Advancement opportunities to help you grow in your career.* Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.#LIRXAs an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.Apply Now Open sharing optionsSave SavedShare****

About the Company

B

BAYADA Home Health Care

We’re a nonprofit organization founded on the principle that health care gets better when people get better care at home — the place where they feel best. Helping people is our calling. Caring is in our nature. Healing is our passion.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.bayada.com/en/

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