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Skills
Accountingunmatched
Administrative Skillsunmatched
Banking Servicesunmatched
Business Developmentunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Event Marketingunmatched
Financial Servicesunmatched
High School Diplomaunmatched
Insuranceunmatched
Licensingunmatched
Multilingualunmatched
Multitaskingunmatched
Office Managementunmatched
Payroll Administrationunmatched
Presentation/Verbal Skillsunmatched
Professional Servicesunmatched
Record Keepingunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Time Managementunmatched
Wealth Managementunmatched
Writing Skillsunmatched
Description
Clayton Services is searching for a Client Services Manager to join a well-established financial services organization in San Antonio. The Client Services Manager will be responsible for supporting client relationships, processing account service requests, coordinating office operations, and providing administrative support to a team of financial professionals.
Job Type: Direct Hire Pay Rate: $60,000 - $80,000/year Benefits: Medical, 401(k) w/ match, PTO, and more.
Client Services Manager Responsibilities:
Serve as the primary point of contact for clients via phone, email, and in-person interactions
Answer incoming calls and direct inquiries appropriately
Process client account service requests, including distributions, beneficiary updates, address changes, account transfers, contribution modifications, and other account maintenance activities
Coordinate client communications and ensure requests are completed accurately and timely
Assist with appointment scheduling, calendar management, and meeting preparation
Maintain client records and documentation within company systems
Support payroll processing and general administrative office functions
Assist with office operations and ensure a professional client experience
Monitor advisor licensing and registration requirements
Support client events, marketing initiatives, and business development activities
Collaborate with advisors and support staff to ensure exceptional customer service
Other duties as assigned
Client Services Manager Skills and Abilities:
Strong customer service and relationship management skills
Excellent verbal and written communication abilities
Exceptional organizational and time management skills
Strong attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office Suite and business software applications
Ability to maintain confidentiality and exercise sound judgment
Bilingual Spanish skills preferred
Client Services Manager Education and Experience:
3+ years of experience in client services, administrative support, office management, or operations
Experience within financial services, banking, insurance, accounting, wealth management, or other professional services environments preferred
Experience supporting multiple stakeholders and managing competing priorities
Experience handling confidential client information
High school diploma required; college degree preferred
Clayton Servies is a Houston-based staffing and recruiting firm. For over 37 years, Clayton Services has been helping talented job seekers find great job opportunities with leading companies including multiple Fortune 1000 organizations. Apply today to make your job search easy!