Client Services Representative (Onsite) - Indianapolis

About Us:

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. 

About the Role:

This role supports the team with processing and handling time sensitive documents and patient requests.

Coordinate, validate, and deliver consumer specific requests

Analyze consumer mail or itemized billings for accuracy

Process all internal correspondence and account updates

Analyze accounts to resolve balance discrepancies and post payments and adjustments

May be required to verify insurance eligibility

Inspect bankruptcy notifications

Process itemized statements and settlement offers

Skills & Competencies:

Attention to detail

Time management

Communication

Customer service skills

Teamwork

Critical thinking

Organization

Planning skills

Computer skills

Proficiency with Microsoft Office applications

Data entry

Required Qualifications:

HS Diploma/GED

Excellent computer skills

Proficiency with Microsoft Outlook, Word, and Excel

Preferred Qualifications:

Experience with Epic EHR system

Administrative experience

Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA

Employment eligibility:

Must be legally authorized to work in the United States without sponsorship

As a condition of employment, a pre-employment background check will be conducted

What We Offer:

Comprehensive paid training 

Medical, dental, and vision insurance 

HSA and FSA available 

401(k) with company match 

Paid Wellness Time and Holidays 

Employer paid life insurance and long-term disability 

Internal growth opportunities 

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

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