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Client Services Representative

Johnson Service Group

Orlando, FL

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JOB DETAILS
LOCATION
Orlando, FL
POSTED
30+ days ago
Johnson Service Group has an immediate opportunity for aClient Services Representativefor a Commercial Printing Company in Orlanda, FL  

 Direct Hire and Onsite 100% (Location: 32824)

Client-facing Services Representative to support a fast-paced, growing team. Non-sales role where you’ll manage a portfolio of clients, coordinate projects from intake through completion, and ensure a high level of service and accuracy.

Ideal opportunity for someone early in their career with experience in a technical or client services environment who enjoys working with both people and processes.

Key Responsibilities
  • Manage assigned client accounts and serve as a primary point of contact
  • Coordinate projects from intake through production and billing
  • Translate client needs into clear instructions for internal teams
  • Monitor workflows, deadlines, and SLAs; communicate updates and resolve issues
  • Maintain documentation (SOWs, specs, reports) and ensure accuracy
  • Support client onboarding, project setup, and data mapping
  • Review production reports and invoices to ensure billing accuracy
  • Partner with operations and technical teams to keep projects on track
Qualifications
  • Bachelor’s degree required
  • 1–2+ years of experience in client services, account management, project coordination, or similar
  • Strong communication and organizational skills
  • Detail-oriented with the ability to manage multiple priorities
  • Comfortable working in a fast-paced, high-volume environment
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)

** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

#D600

About the Company

J

Johnson Service Group

At JSG, We Understand People

It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.

Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent.  Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.jsginc.com/

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