Client Services Specialist

Join Our Award-Winning Team at Lympha Press! 

Lympha Press, a leader in home compression therapy, is offering an exciting opportunity to become part of our dynamic team as a Client Services Specialist. 

For over 40 years, we have been at the forefront of innovation, producing highly regarded dynamic compression therapy systems that help patients nationwide manage lymphedema, venous insufficiency, and lipedema—enhancing their quality of life. 

We seek motivated, hard-working, and honest individuals who are eager to learn and grow with us. As a Great Place to Work-certified organization and a top employer recognized by Philly Top Workplaces and Fortune Magazine, we are committed to making a difference in the lives of those we serve.

This position will be in-office and involves the coordination of all aspects of patient case development and equipment order preparation for durable medical equipment. 

This role will be responsible for the following: 

• Handle incoming requests from referrals for new orders. 

• Request medical records from referral and physician offices. 

• Gather and review all information necessary for authorization and medical necessity.  

• Provide information to patients regarding patient financial responsibility & product features and benefits. 

• Perform patient intake - record medical necessity information into Company database. 

• Communicate with territory managers, associate sales representatives, and referrals on order status.  

• Approve orders based on insurance guidelines prior to releasing order to shipping.  

• Participate in traditional and e-learning programs. 

• Work effectively with other company employees, managers, and departments. 

• Perform all job functions with Company Mission, Vision, and Goal Statements in mind. 

• Perform other duties as assigned. 

If you're seeking an organization with a great culture and offers a competitive benefits package, including health benefits, a generous paid time off plan and the option to participate in our retirement savings plan, we would be happy to share more with you about this opportunity. 

At Lympha Press, we are more than a company; we are a community driven by our core values of HOPE: 

• Honoring the battles and hardships people face. 

• Optimizing every effort to seek solutions. 

• Putting people first. 

• Empowering everyone we interact with. 

Lympha Press has partnered with Hueman for its recruitment needs. If you are interested in applying to be a Client Services Specialist with Lympha Press, apply today!

AAP/EOE/Disability/Veterans 

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