Client Services Specialist

About the Role:
Xperience Xscape Travels is looking for a Client Services Specialist to support travelers from planning to trip completion. Youll be the main point of contact for clients, ensuring a seamless experience every step of the way.

What Youll Do:

• Respond to client questions via email, phone, and chat quickly and professionally.

• Manage itinerary updates, travel changes, and special requests.

• Provide accurate destination information and travel guidance.

• Follow up post-trip to confirm satisfaction and collect feedback.

• Resolve issues with empathy and problem-solving skills.

Who Were Looking For:

• Strong communication and customer service skills.

• Organized, detail-oriented, and proactive.

• Comfortable learning new digital systems.

• Previous travel experience is a plus.

• Passionate about helping clients create memorable travel experiences.

Perks:

• Flexible remote work.

• Travel perks, discounts, and insider access.

• Growth opportunities through training and team support.

Georgia, United States

Xperience Xscape Travels