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Job Title: Client Services Specialist IDuration: 6+ Months Contract (Potential for extension)Pay Rate: $18.36/ HR on W2Shift Hours: Mon-Fri 8am-5pm
Location:** 1021 Reams Fleming Blvd. Franklin TN USA 37064
Hybrid Role: In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.
POSITION SUMMARY:
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Required Qualifications
Insurance Knowledge - Plus
Customer Service - 1-3 years of Experience
Strong Analytical Skills
Ability to work reliably, prudently, and tactfully with confidential information.
Ability to organize and prioritize work and manage multiple priorities.
Excellent verbal and written communication skills including, letters, memos, and emails.
Excellent attention to detail.
Ability to research and analyze data.
Ability to work independently with minimal supervision.
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources.
Preferred Qualifications
Review above requirements.
Education
High School Diploma/Associate's degree preferred