Client Services Specialist

Medical Information Technology Inc

minnetonka, MN

JOB DETAILS
SALARY
$52,800–$63,000 Per Year
SKILLS
Behavioral Health, Billing, Customer Support/Service, Emergency Care, Federal Laws and Regulations, Finance Software, Healthcare, Hospital, Identify Issues, Insurance, Interpersonal Skills, Legal, MEDITECH, Maintain Compliance, Medical Records, Military, Multitasking, Nursing, Patient Care, Pharmacy, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Radiology, Regulatory Compliance, Vaccination, Willing to Travel, Work From Home
LOCATION
minnetonka, MN
POSTED
30+ days ago

ApplyJob TypeFull-timeDescriptionClinical applications: The largest focus for healthcare professionals is patient care. In this role, you will have the opportunity to assist these individuals with issues relating to the enterprise health record - so they can be there for those who need them most.Financial applications: Here, you can use your skills to work with customers in an effort to resolve issues within the scheduling, registration, or billing applications of our software.As a member of our Client Services team, your job would involve:Troubleshooting, researching, and solving customer software and system problemsActing as the primary contact for clientsAnswering customer questionsProcessing requests for software enhancements and system modificationsCorresponding with customers over the phone and through letters, fax and emailProviding customer education, both internally at MEDITECH and at customer sitesWorking on a variety of group projects, communicating with development staffMentoring co-workersTraveling 10-15% of the timeRequirementsExperience in Nursing, Pharmacy, Radiology, Physician Practice or Hospital, Emergency Department, Operating Room, Laboratory, Ambulatory or Behavioral Health is a plus, but not required. No specific experience is necessary, we will train you!Bachelors or Associates degree preferred and/or applicable training, education, or customer service experience, and/or related military experienceExceptional written and verbal communication skillsExceptional project management and organizational skillsAbility to work well independently and as part of a teamAbility to multi-task in a fast-paced environmentStrong interpersonal and presentation skillsYou may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.Hiring salary range: $52,800- $63,000 per year.Actual salary will be determined based on an individuals skills, experience, education, and other job-related factors permitted by law.MEDITECH offers competitive employeebenefitsincluding but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

About the Company

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Medical Information Technology Inc

Healthcare is long overdue for genuine disruption and innovation, and MEDITECH is leading the charge by helping care organizations to keep their patients and their business healthy. In countries all over the world, our solutions are empowering users to provide higher quality care, with greater efficiency, to more people, at a lower cost. We work with care organizations to help them overcome obstacles and achieve their goals, whether they're clinical, analytical, or financial. After nearly five decades of continuous growth and innovation, MEDITECH has never been more energized. We’re building the next generation of Electronic Health Record (EHR) leaders - we invite you to join us for the ride.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1969
WEBSITE
https://ehr.meditech.com/