Client Services Vacation Specialist

Position Summary

Are you looking for a flexible remote opportunity where you can help others create incredible travel experiences? We are growing our team and seeking friendly, organized, and solution-oriented individuals to join us as Remote Travel Planning Consultants.

In this role, you'll partner with clients to organize vacations, research travel opportunities, coordinate reservations, and provide exceptional support throughout the planning journey. If you enjoy working with people, managing details, and learning about destinations around the world, this could be an excellent opportunity to build a rewarding remote career.

Core Responsibilities

• Connect with clients to learn about their travel preferences, schedules, and vacation goals
• Research resorts, hotels, cruises, transportation, tours, attractions, and vacation packages
• Develop personalized travel recommendations that align with client interests and budgets
• Coordinate reservations, travel services, and itinerary planning through approved supplier platforms
• Share booking confirmations, travel documents, and important departure information
• Assist clients with itinerary revisions, travel questions, and special accommodation requests
• Review reservation information to help ensure travel arrangements are accurate and complete
• Monitor upcoming departures and assist with final travel preparations
• Maintain organized client files, reservation records, and communication logs within company systems
• Work with preferred travel suppliers and internal resources to deliver outstanding service
• Complete ongoing destination training, supplier education, and professional development programs

Benefits

• Fully remote work environment
• Flexible scheduling options
• Comprehensive onboarding and training program
• Ongoing mentorship and leadership support
• Professional growth and advancement opportunities
• Performance-based incentives and recognition
• Travel discounts and exclusive industry perks
• Collaborative and supportive virtual team culture
• Continuous learning and development resources

Qualifications

• Excellent verbal and written communication skills
• Strong customer service and interpersonal abilities
• Effective organizational and multitasking skills
• Ability to manage deadlines while maintaining accuracy and attention to detail
• Comfortable using online systems, booking platforms, and virtual communication tools
• Positive, dependable, and service-focused attitude
• Strong analytical thinking and problem-solving abilities
• Self-motivated with the ability to work independently
• Reliable internet connection and basic computer proficiency
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions

Ideal Candidate

Successful team members often:

• Enjoy assisting others and creating exceptional client experiences
• Build lasting relationships through professional communication
• Remain organized while managing multiple client itineraries
• Adapt confidently to changing travel schedules and client requests
• Demonstrate initiative, reliability, and strong follow-through
• Have an interest in travel, hospitality, tourism, customer service, vacation planning, or remote professional opportunities