Client Site Administrator, Administrative Services

Client Site Administrator, Administrative Services

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Business Support Services / Experienced / Administrative/Technical Support

Client Site Administrator, Administrative Services

Pittsburgh, PA

138841

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Career Level Requirement

Experienced

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. Its also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, its no wonder were consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If youre as passionate about your future as we are, join our team.

KPMG is currently seeking a Client Site Administrator to join our Administrative & Office Experience organization.

Responsibilities:

• Serve as the on-site executive liaison at the client location; organize leadership meetings and briefings, oversee logistics and access, attend all critical leadership meetings not just to record minutes, but to own the action log, proactively following up with responsible parties to ensure 100% completion before the next session; serve as the main on-site contact for client C Suite and key buyer executive administrators to coordinate schedules, logistics, and access
• Monitor account health and operations, surface risks and dependencies and coordinate resources; align local activities with regional, account, and firm strategies to drive predictable outcomes and continuous improvement; generate pipeline and performance reports such as dashboards, one-pagers, and meeting briefs for the Global Account Team and client executive stakeholders; partner with the Lead Partner and Account Team to ensure that all account-level communications and deliverables meet the highest standards of the firm and the specific expectations of the Account Team leadership
• Coordinate and manage engagements and billing according to client procurement requirements; maintain time and expense compliance, monitor invoicing, resolve AP discrepancies, and work with internal finance to address any issues quickly; act as a "gatekeeper" and "filter" for the Lead Partner, prioritizing requests from the account team and ensuring the Partners time is focused on the highest-value client interactions; deliver executive support and arrange travel and optimize onsite agendas; perform client/industry research; liaise with technology and other support teams, and draft/refine communications, presentations, and social posts
• Manage client hospitality and relationship-building activities in key cities, including venue selection, and ensure adherence to entertainment, independence, and expense policies; coordinate sponsored events and community or charitable initiatives with clients, firm networks, and leaders
• Work with team members to navigate and solve day-to-day problems related to services, technology, relationships, or other issues, collaborating with Digital Nexus or other internal teams/resources as appropriate; essentially, serve as the primary point of contact for the "local" Partner group to resolve scheduling and other conflicts, navigate firm bureaucracy, and ensure that local activities are not siloed but integrated into the Account strategy
• Contribute actively to Administrative Services team meetings and internal project teams; share best practices; build skills to advance team initiatives
• Act with integrity, professionalism, and personal responsibility to uphold KPMGs respectful and courteous work environment

Qualifications:

• Minimum five years of recent experience supporting a senior leader; executive presence is required for account leadership and client-facing roles, proactive and forward-thinking mindset, with a proven ability to anticipate needs, take initiative, and manage complex projects with a high degree of autonomy; industry knowledge in Audit, Tax, or Advisory professional services highly desired
• Completed coursework from an accredited college/university preferred; minimum High School diploma or GED is required
• Excellent verbal/written communication, with exceptional stakeholder management skills and the ability to build trust and navigate complex relationships with senior clients, community leaders, and internal partners allowing you to have "confidence to challenge" and the "diplomacy to align" diverse leadership perspectives
• Strong trouble-shooting and organizational skills and capability to work on multiple projects simultaneously; strong business acumen with demonstrated analytical skills to translate data and research into actionable insights; proficiency in Microsoft Office Suite applications; exceptional web-based research skills and enthusiastic about leveraging technologies like GenAI to drive efficiency and impact
• Aptitude to promote a teaming culture with common goals and responsibilities as well as leverage strengths, expertise, and diverse perspectives to maintain a high-performing team; strong ability to see the "big picture" of an account while maintaining a relentless focus on the operational details that drive efficiency.
• Ability to work at the assigned Pittsburgh client office or KPMG office five days a week; ability to work overtime and travel within the cluster for client meetings and market events as needed
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicants skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7253_9_26

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMGs compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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KPMG LLP and its affiliates and subsidiaries ("KPMG") offer a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding the firms compliance with federal, state, and local recruitment and hiring laws. KPMG maintains a drug-free workplace.

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