C-Level Management, Communication Skills, Consulting, Cross-Selling, Customer Relations, Customer Retention/Renewal, Information Technology & Information Systems, Leadership, Needs Assessment, Relationship Management, Sales Management, Sales Prospecting, Technical Support, Up-Selling, Work From Home
Job Title: Client Success/Account Manager
Remote Role
Contract to Hire & Full-Time Direct Hire (Both Options Available)
Note: Own a portfolio of existing clients grow revenue, manage relationships, and make sure they never want to leave
About The Role-
We are looking for a results-driven Client Success / Account Manager to manage existing client accounts and identify new business opportunities The role requires strong relationship management, account growth ownership, and stakeholder engagement across senior leadership.
Key Responsibilities
Gain deep understanding of the organization s service offerings
Drive account growth through upselling and cross-selling
Act as the primary point of contact for assigned client accounts
Build and maintain strong relationships with multiple stakeholders
Ensure regular communication to understand client needs and expectations
Manage and resolve escalations effectively
Engage with C-level stakeholders and key decision-makers
Identify new business opportunities through networking and referrals
Manage multiple client accounts simultaneously
Participate in client meetings, events, and roadshows as required
Required Experience & Skills
7+ years of experience in Account Management / Client Success
Experience working with IT Services Company/IT Solutions
Strong communication and relationship-building skills
Proven ability to grow and retain client accounts
Positive, proactive, and solution-oriented mindset.
For more information and other jobs available please contact our recruitment team at careers@tekfortune.com
. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .T
Tekfortune Inc.
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
20 to 49 employees
http://www.tekfortune.com/