Title: IT Support Specalist Location: Greensburg, Pennsylvania Details: Contract to hire after 90 days, Monday–Friday, three days 8am–5pm, two 10am–7pm Pay Rate: $31.00 – 33.00/hr.
Job Summary The IT Specialist provides onsite and remote technical support for end users, enterprise hardware, software, and business applications. This role is responsible for troubleshooting technical issues, supporting technology deployments, maintaining IT assets, and ensuring reliable and secure technology services across office and operational environments. The position works closely with internal users, technical teams, and vendors to deliver effective support and maintain business continuity.
Responsibilities
Provide technical support for desktops, laptops, mobile devices, printers, and related peripherals.
Troubleshoot, document, and resolve incidents and service requests through the organization's ITSM platform.
Install, configure, maintain, and repair hardware and software in accordance with company standards.
Escalate complex issues to appropriate support teams while maintaining ownership through resolution.
Support conference room technology, audio/visual equipment, and end-user computing needs.
Assist with system deployments, upgrades, onboarding activities, equipment refreshes, and technology rollouts.
Manage user access requests, equipment assignments, and technology lifecycle activities.
Maintain accurate asset inventory records and coordinate vendor repair and maintenance services.
Follow established security, documentation, and change management procedures.
Years of Experience and Education
Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
Minimum 5 years of experience providing hands-on technical support in an enterprise environment.
Equivalent combinations of education, certifications, and relevant experience will be considered.
Ability to travel locally as needed to support assigned locations (5% or less)
Skills Required
Windows Desktop Support
PC Hardware Installation, Configuration, and Repair
Microsoft Office Suite
Mobile Device Support (iOS and Android)
ITSM / Ticketing Systems
Incident and Service Request Management
Printer and Peripheral Support
Audio/Visual and Conferencing Technologies
IT Asset Management
Technical Documentation
Customer Service and End-User Support
Troubleshooting and Problem Resolution
Vendor Coordination
Change Management Processes
IT Security Best Practices
Strong Communication and Organizational Skills
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Numbers & Facts
Location
Hempfield, PA
Salary
$31–$33 Per Hour
Skills
Androidunmatched
Asset Managementunmatched
Audiovisualunmatched
Best Practicesunmatched
Business Solutionsunmatched
Change Managementunmatched
Communication Skillsunmatched
Computer Maintenanceunmatched
Computer Scienceunmatched
Computer Securityunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Document Change Managementunmatched
Hardware Configuration Managementunmatched
Hardware Installationunmatched
Hardware Repairunmatched
Help Deskunmatched
IT Service Management (ITSM)unmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Inventory Managementunmatched
Inventory Reportsunmatched
Laptop PCunmatched
Maintenance Servicesunmatched
Microsoft Officeunmatched
Microsoft Windows Desktopunmatched
Mobile Devicesunmatched
On Site Supportunmatched
Onboardingunmatched
Organizational Skillsunmatched
PC Hardwareunmatched
Peripheral Hardwareunmatched
Printersunmatched
Problem Solving Skillsunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Technical Writingunmatched
Willing to Travelunmatched
iOSunmatched
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