Client Support

Logan Legacy Group, a sales and marketing firm, is expanding its Grand Rapids sales team with a Client Support focused on AT&T Fiber. You'll initiate sales dialogues about how fiber internet elevates everyday entertainment and productivity. By building genuine connections, the Client Support drives meaningful sales results and community impact.

As a Client Support, you'll enter a training program that turns you into a sales expert on AT&T Fiber. You'll learn to identify what each customer cares about and then demonstrate how AT&T Fiber's speeds and unlimited data are the solution. The Client Support manages their sales activity, builds a loyal customer base, and lays the groundwork for leadership in sales.

Core Functions of the Client Support

• Support customer engagement efforts focused on promoting AT&T Fiber internet services within Grand Rapids.
• Assist prospective customers with exploring internet solutions that improve streaming, browsing, and household connectivity experiences.
• Explain service options using clear, customer-friendly communication that supports positive sales conversations.
• Review pricing options, service packages, and enrollment opportunities with customers in a professional and approachable manner.
• Oversee onboarding assistance for new customers to support a smooth and positive start with AT&T Fiber.
• Encourage long-term customer engagement through relationship-focused communication that supports future sales growth.

Preferred Skills for the Client Support

• Collaborates with Sales Associates to achieve shared sales goals.
• Prioritizes customer needs to ensure sales interactions are value-driven.
• Handles objections professionally to keep sales conversations productive.
• Stays detail-oriented to ensure accuracy in sales documentation and processes.
• Develops product knowledge to confidently discuss AT&T Fiber or similar services.