Campaigns, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Organizational Skills, Record Keeping, Team Player
Emerald Edge Promotions is seeking a Client Support Representative to assist with customer interactions for our AT&T campaign. This role focuses on providing helpful information, resolving questions, and ensuring a smooth customer experience.
This is an entry-level position ideal for someone who enjoys working with people and building strong communication skills.
What You’ll Do:
- Respond to customer questions regarding AT&T services
- Provide clear guidance on service options and features
- Assist with account setup and updates
- Follow up to ensure customer satisfaction
- Maintain accurate records of interactions
- Participate in team meetings and training sessions
What We’re Looking For:
- Strong communication and listening skills
- Friendly and professional demeanor
- Ability to stay organized and manage tasks
- Team-oriented mindset
- Willingness to learn and adapt