Sign upLog in

Client Support Specialist LG

Sentara Health

Virginia Beach, VA

Apply
JOB DETAILS
SKILLS
Administrative Management, Brokerage, Business Skills, Compensation and Benefits, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Quality, Dental Insurance, Diversity, Emergency Care, Health Insurance, Health Plan, High School Diploma, Insurance, Legal, Life Insurance, Project/Program Management, Proposal Writing, Reimbursement, Sales, Tuition Fees, Underwriting, Vision Plan, Willing to Travel, Work From Home
LOCATION
Virginia Beach, VA
POSTED
2 days ago
City/State
Virginia Beach, VA

Work Shift
First (Days)

Overview:

Sentara Health Plans in Virginia Beach is looking to hire a Client Support Specialist - Large Group.

Location Virginia and North Carolina: Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City); With travel to 2x a month in 1330 Sentara Park office.

The Client Support Specialist support the (Sr.) Client Executive and (Sr.) Client Specialist in producing and retaining profitable business in the Large Group segment. Interact with consultants, brokers, and benefit administrators and Sentara Health Plan's business units to achieve these objectives.

Candidate will be responsible for project management of all administrative renewal activities including preparing renewals for underwriting, preparing proposals, preparing internal setup forms and plan documents. They will also review group agreements and contracts for accuracy and compliance. Candidate should demonstrate basic knowledge about health insurance and products. Responsible for maintaining the accuracy of customer data within a CRM system.

Education:
  • Bachelor's degree preferred.
  • High School diploma required.


Certification:
  • Must obtain an L-HIL or L-LIFEHI within 90 days of hire.


Experience:
  • 4 years' related experience required. Related years of experience includes Business Acumen, Customer Relation, Administrative, Project Management or related field.


Keywords: Talroo-Allied Health, Sales, L-HIL or L-LIFEHI, Project Management

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down - $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About the Company

S

Sentara Health

Sentara Healthcare employees strive to make our communities healthier places to live, and we're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara hospitals, programs, and employees are consistently recognized for innovation, clinical achievements, and overall excellence.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://www.sentara.com/aboutus/careers

Resume Resources

Free Resume TemplatesFree Resume Builder